http://www.phatanium.com/index.htmlPhatanium Newsenrob@phatanium.comCopyright 2008 rob wilke2010-05-01T12:44:30-07:00 hourly 1 2000-01-01T12:00+00:00 Tue, 16 Dec 2008 14:35:18 -0700rob@phatanium.comHome2010-05-01T12:44:30-07:00http://www.phatanium.com/blog/files/1711d79b825519cb322bf5fe4f03f359-11.html#unique-entry-id-11http://www.phatanium.com/blog/files/1711d79b825519cb322bf5fe4f03f359-11.html#unique-entry-id-11Wondering where to put your old computer or what to do with them? Here are a few links for businesses in the valley:

http://www.azstrut.org/
www.scoutscomputerswapmeet.com

http://pages.ebay.com/givingworks/index.html]]>rob@phatanium.comHome2010-03-22T21:59:25-07:00http://www.phatanium.com/blog/files/69364608967bdfb5019a7a2d0de7e495-10.html#unique-entry-id-10http://www.phatanium.com/blog/files/69364608967bdfb5019a7a2d0de7e495-10.html#unique-entry-id-10Convert a file type to another on this site for free. Pretty awesome.
http://www.zamzar.com/

]]>rob@phatanium.comHome2010-03-22T21:58:54-07:00http://www.phatanium.com/blog/files/70b497951e176eb072441a6e54efe46a-9.html#unique-entry-id-9http://www.phatanium.com/blog/files/70b497951e176eb072441a6e54efe46a-9.html#unique-entry-id-9Check out this site to send big files for FREE!
http://www.transferbigfiles.com/

]]>rob@phatanium.comHome2009-11-25T18:04:20-07:00http://www.phatanium.com/blog/files/8b4c7026bf2bfc7fefec7449b1062f65-8.html#unique-entry-id-8http://www.phatanium.com/blog/files/8b4c7026bf2bfc7fefec7449b1062f65-8.html#unique-entry-id-8Remember to answer these questions when opening a store online:
1. Do you offer alternate forms of payment (aside from credit card)?
2. Are you safe and secure?
3. Shipping methods?
4. Why are you asking for this information?
5. Do I have to set up an account to buy?
6. Do I get to review my order before we transact?
]]>rob@phatanium.comHome2009-11-25T18:02:41-07:00http://www.phatanium.com/blog/files/82c428df4dcb96f9d85fbcc542654b91-7.html#unique-entry-id-7http://www.phatanium.com/blog/files/82c428df4dcb96f9d85fbcc542654b91-7.html#unique-entry-id-7Why You Need to Monitor Your Online Reputation
Great article on monitoring your reputation online. http://freelancefolder.com/manage-your-online-reputation/]]>rob@phatanium.comHome2009-11-25T18:02:10-07:00http://www.phatanium.com/blog/files/3292092fd941ab55b717592252e4dd66-6.html#unique-entry-id-6http://www.phatanium.com/blog/files/3292092fd941ab55b717592252e4dd66-6.html#unique-entry-id-6A great video on YouTube about socail media

YouTube - Social Media Revolution]]>rob@phatanium.comHome2009-11-25T17:58:48-07:00http://www.phatanium.com/blog/files/535d4f84069cbbeffac61eb219392015-5.html#unique-entry-id-5http://www.phatanium.com/blog/files/535d4f84069cbbeffac61eb219392015-5.html#unique-entry-id-5Remember to list your company in Google’’s Local Business Directory. It takes only a few minutes and can lead to more customers.

]]>rob@phatanium.comHome2009-11-25T17:57:20-07:00http://www.phatanium.com/blog/files/a0c86c6c2141cf70ead4b64b0b57d7b1-4.html#unique-entry-id-4http://www.phatanium.com/blog/files/a0c86c6c2141cf70ead4b64b0b57d7b1-4.html#unique-entry-id-4TIP: make a top 25 list for your company about page

You may have seen this pass along on Facebook as people started to list the 25 interesting things about themselves. Do the same thing for your business and have several people involved in your business do the same. Then find the most interesting ones and use them on your About Us page. This will enhance your credibility by adding transparency into your company.]]>rob@phatanium.comfixsolution2009-08-12T15:24:46-07:00http://www.phatanium.com/blog/files/e0eec9510118684b83f6f41225c0afb3-3.html#unique-entry-id-3http://www.phatanium.com/blog/files/e0eec9510118684b83f6f41225c0afb3-3.html#unique-entry-id-3MacBook work properly with a 1680 x 1050 monitor?

So you want to get your LCD monitor for your MacBook to use a different resolution but find the Macbook NOT giving you what you want...

do this:

1. connect 2nd monitor to macbook and external keyboard or mouse
2. start up mac
3. set display to 1680 by 1050
4. close lid of mac book
5. wait
6. wait some more, make sure the light on the front is pulsating like KITT in Knight Rider
7. wake computer up with external keyboard or mouse
8. display should be changed

]]>rob@phatanium.comHome2009-02-16T14:09:04-07:00http://www.phatanium.com/blog/files/4fa065c12114ba6bf40c362248722474-2.html#unique-entry-id-2http://www.phatanium.com/blog/files/4fa065c12114ba6bf40c362248722474-2.html#unique-entry-id-2
http://www.grokdotcom.com/2009/02/16/the-missing-google-analytics-manual/
]]>rob@phatanium.comseo2008-12-17T16:12:16-07:00http://www.phatanium.com/blog/files/how_to_deal_with_bad_press_online.html#unique-entry-id-0http://www.phatanium.com/blog/files/how_to_deal_with_bad_press_online.html#unique-entry-id-0
Here’s what to do.

Smart Monitoring
The first step in protecting your online reputation? Keep track of what people are saying about you.

Getting started is as easy as typing your company name into a number of search engines and seeing what comes up. You might be surprised at what appears on the first page—sometimes even above your own website.

A number of free services help you keep tabs on your online reputation. In minutes you can set up a Google alert for your company name, your own name and any other descriptors. Then, whenever something about those topics appears online, Google will notify you by email.

Notify.me can alert you to any changes or RSS Feeds via IM, email, or SMS.

And if you want to go a step farther, you can also hire the services of companies that specialize in monitoring business reputations, such as Trackur, Opinion Insights from Biz360 and MyReputation. Fees start at $9.95 a month for basic services.

Combating Negative Comments
With social networks and blogs, individuals have the freedom to post what they want with few, if any, regulations. Although most review sites require individuals to sign up before posting (and will monitor and remove deceptive reviews), they won’t pull negative reviews that appear legitimate.

What can you do if less-than-stellar comments materialize? Take these steps to minimize the damage-and learn from your mistakes.

Tread Lightly Online.
If a complaint raises a valid point about your services or products, it’s important to look hard at your business practices so you can improve them. And don’t limit your changes to that specific situation. Look at the complaint as a learning opportunity to improve the way you do business for all of your customers.

Caution: Even though some sites allow you to post a response to the review in a “comments” section, think twice about engaging in a public back-and-forth with a dissatisfied customer. Sometimes the individuals who leave nasty comments do so just to engage business owners in an online battle. In such instances, even if you didn’t do anything wrong, the trail your exchange leaves behind may cast you in a negative light.

Work your Search Rankings.
Because negative comments often show up in search results, take steps to get more positive information about your business online to push that bad information down in the rankings-preferably, so they don’t show up on the first page of potential customers’ searches.

Update the information on your company website, write blog posts, or disseminate an online press release about a new product. You can even ask clients who are pleased with your services if they are willing to write positive reviews. Customers are less likely to put much stock in one negative review if there are 20 positive ones. That’s why it’s so important to make sure those customers who are raving about your business do so online too.

Know when to Let Go.
One bad review isn’t going to break your company. Every business-no matter how great-is going to run up against complaints. Fortunately, many consumers don’t put stock in every negative review they read and are willing to give businesses a chance to prove themselves.

But that doesn’t mean you should be complacent. Take steps to right the wrongs—both perceived and real—that consumers call out online, and you’ll be positioned to take advantage of all the business the positive reviews you receive generate.]]>